Brought up to standard on 100 points: categories, opening hours, 25 photos, questions. Score before and after.
Bakery, grocer, florist, optician
The neighbourhood shop, found and chosen
The people in your area walk past your window. Those from a few streets away look you up on Google, and choose on the rating and the opening hours. Markus takes care of both.
What your customers type
What people in the area type. The audit tells you who comes up ahead of you.
What sends a customer next door
Wrong opening hours on a public holiday
The customer comes and finds the door shut while your profile said open, or the other way round. They don’t come back.
A rating that no longer moves
Twelve reviews, the latest a year old. Next door got five this month.
Nobody whose contact you have
For Mother’s Day or a new arrival, you can’t let anyone know.
What Markus does for a local shop
Modules to take one at a time. The audit tells you which one first.
100% of your reviews answered within 48 hours, in your own words. An alert for every negative review.
An in-store game: your customer gives their first name and number for a spin of the wheel, and you keep their contact.
In the phone, stamped at the till, with reminders nearby. Every stamp is a counted visit.
Frequently asked questions
My customers are local. Does Google really matter?
Yes: even a neighbour checks your opening hours on Google before coming, and someone new to the area chooses on the rating.
Is the prize wheel for me?
If you want to keep in touch with your customers: they give their first name and number for a spin of the wheel, and come back to use their gift.
Where do I start?
With the free audit: two minutes to see what your customers see, who comes up ahead of you, and the first module to take.
How much does it cost?
From €9 excl. VAT / month for the wheel to €199 excl. VAT one-off to bring your profile up to standard. The audit is free.
How does your business look on Google?
The audit is free and takes two minutes. You see where you rank on Google, your profile and your reviews, and where to start.